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INCLUSIVE COMMUNICATION

The experience of humanity and the periodic crises of history convince us all that an ideal society cannot exist. But how utopian is the idea of a society in which people communicate with each other while respecting personal boundaries and tolerating certain idiosyncrasies? How close is our society today to achieving this?

We only think about how to communicate properly with people with disabilities when we meet them directly. In general, we have learnt the ethical norms of communication in childhood - in the family and at school. However, the topic of inclusive communication is often not given enough attention.

So let's try to highlight some important aspects of inclusive communication etiquette. What to look out for and how to adapt your own behavior and communication style to the situation?

  1. Focus on the person, not the disability. Do not ask about the causes or effects of their condition. Avoid topics in communication that may be an additional trigger for a person with a disability, upsetting them or causing other types of discomfort.
  2. Respect personal space. Do not touch a person or their belongings without permission. This rule applies to any of your fellow citizens, but in this case you should exercise the utmost caution.
  3. Be on the same level. If you're talking to someone in a wheelchair, it's always a good idea to sit next to them to avoid feeling superior.
  4. Speak clearly. Hearing impaired people can read lips, but if you are not understood the first time, do not hesitate to repeat or paraphrase your request.
  5. Be patient. When speaking to a person who has difficulty communicating, slurred speech, difficulty with diction or is slow to speak, listen carefully and give them time to complete their thoughts.
  6. Introduce yourself to a visually impaired person. If you see that the person next to you who has poor or no vision is confused, do not rush to explain the situation and environment.
  7. Offer help appropriately. If you want to help, ask first if it's necessary. If you agree, follow the instructions, but don't be pushy.
  8. Do not cause harm by being overly caring. Over-care can devalue a person with a disability, leveling down their achievements. Remember that everyone strives for independence - give them the opportunity to achieve their goals.

Inclusion means creating conditions for communication and interaction without discrimination. We all have the same needs - access to pharmacies, shops, cafes, transport, etc. Treat people with disabilities without contempt or pity.

You can support the projects of the Charity Exchange "DobroDiy" aimed at creating conditions for independence of children and young people with severe diagnoses here: https://248.dp.ua/projects.

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